Our Responsibilites
Whether it's at The Fox Hole or on our website, our goal is that the time we spend together is a great experience. This page includes some information about how we use your private information and the things that we can expect from each other (terms of sale) during our time together. Also some information about our liquor licensing and responsible service of alcohol. If you ever have any questions, please shoot us an email at hello@thefoxhole.com.au.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
We use regular Malware Scanning.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.
All sales are final. Cancelations or refunds are at the sole discretion of The Fox Hole management.
In case of COVID restrictions
The Fox Hole team pride ourselves on being reasonable people and should your booking or your attendees be adversely affected by COVID restrictions either at The Fox Hole or where you reside or are staying, we will work with you to reschedule your booking to another convenient time. We ask that you please provide at least 7 days notice that you are affected by a COVID restriction and our team will be pleased to assist.
The backup plan (Late reschedule fee)
We are sometimes asked what if everything goes wrong and you need to reschedule at the last minute? In the case where you simply want to reschedule (rather than being prevented from attending due to government restrictions), we offer a $20 per person reschedule fee which covers the costs that have already been expended including wastage and staff hours allocated to your existing time and booking. We may sometimes be able to waive this fee due (if we do this, we may ask you for evidence of your requirement to isolate or other extenuating circumstance)
NSW Liquor Licence LIQH440010001
Safe alcohol consumption is ultimately the responsibility of you as an individual, however it is also our responsibility to abide by the strict policies and procedures that govern alcohol sales.
The Fox Hole supports the responsible service of alcohol.
Proof of age verification
If you are served alcohol in our premises and look under 25 then you will be asked to produce identification to confirm you are 18 years or older.
Don't buy it for them
Be aware of your responsibilities regarding secondary supply. If you supply alcohol to a minor you can incur a fine of $11,000 and / or up-to one-year imprisonment.
Know your limits
Serve yourself and your guests responsibly.
Measuring spirit nips when pouring from a bottle is very important to drinking responsibly. A 30mL spirit nip (40% alc/vol) is the equivalent of one standard drink and it is very easy to go over the standard drink limit if not using measures.
If in doubt, please refer to the alcohol volume percentage on the label. If the alcohol volume varies, so will the standard drink measure so calculate your measures carefully.
DrinkWise
To assist you calculate the number of standard drinks you are consuming, refer to the DrinkWise Standard Drinks Calculator.
Liquor Licensing Act
NSW Liquor Act 2007: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.
If you have any questions regarding our privacy policy, terms of sale or any other aspect, you may contact us using the information below.